Privacy Policy

The controller of your Personal Data

We are Goodztar AB. Our website address is: https://www.goodztar.com. We are the controller of your personal data for the fulfilment of our business we have with you.

For any questions regarding your personal data and for any exercising any of your rights stipulated by the EU please send a question or request to info@goodztar.com.

What personal data we collect and why we collect it

To administer your purchase

In order to fulfill the contract regarding your purchase we will process the payment , send order and delivery confirmations and of course deliver your products. 

We need to process the following personal data

Name, Contact details (postal address, email address and telephone number), Order information , and Payment Information.

Retention time

The data is used for twelve months after your product delivery and extended with the same time period if you do another purchase before the twelve months period ends. 

To send marketing via email and text messages

We will process your personal data in order to send marketing and newsletters with offers and information via email and text messages or when we send personalised and customised marketing or when we send shopping cart information if you left before completing the purchase.

We need to process the following personal data

Name, Email address and Telephone number

Retention time

The data is used for twelve months unless you have opted in for a newsletter or other ongoing information or marketing material which will continue until you unsubscribe for it.

To do marketing in digital channels

We will process your personal data when doing marketing in digital channels, social media and third party web pages including sharing of data with those parties.

We need to process the following personal data

Email address, IP address and Cookies

Retention time

The data is used for twelve months unless you have opted in for a newsletter or other ongoing information or marketing material which will continue until you unsubscribe for it.

To handle order cancellations, product returns, complaints and other claims

We will process your personal data when handling all cancellations, claims or returns.

We need to process the following personal data

Name, Contact information (postal address, email address and phone number) and Information from previous communication and order details.

Retention time

Your personal data is processed from the request is placed until the cancellation or claim is closed.

To administer customer service matters

We will process your personal data and use it for handling your customer service matter. 

We need to process the following personal data

Name, Email address, Telephone number and additional information as order number etc. you include and refer to in the case.

Retention time

The data is processed for six months after completion of the matter.

To comply with the Accounting Act

We will process your personal data in order to comply with the Accounting Act

We need to process the following personal data

Name, Postal address, Email address, Payment history and transactions

Retention time

The data is processed for seven to eight years in accordance with the Accounting Act.

To facilitate a smooth experience on our website

We will process your personal data and save cookies when visiting our website. If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment.

We need to process the following personal data

Name, email and address

Retention time

The data is processed for twelve months.

Sharing of personal data

Your personal data is processed by Goodztar and could also be shared to cover following :

  • We will share your personal data with the supplier providing the payment solution that we use. 
  • We share your personal data with IT system providers in order to have a functional e-commerce business.
  • We will share your personal data with transporters in order to deliver your goods to you.
  • We share your personal data with external partners that help us manage our marketing through digital channels.

Please know when we share the data with for example a payment provider the payment provider will be the owner of your personal data. However, in other cases partners may be providing services to Goodztar as for example an IT support provider. In this case Goodztar will still be the controller of the data.

Transfers of your personal data outside the EU/EEA

Where a third-party provider is located outside the EU or the European Economic Area, EEA, we will always ensure that the transfer of personal data will be according to the use of standard data protection clauses adopted or approved by the European Commission where the data protection authority does not believe that the third country has adequate data protection laws or with companies that are Privacy Shield Certified.

What rights you have over your data

Under the General Data Protection Regulation (GDPR) you have a number of rights concerning your personal data:

Your rights under the General Data Protection Regulation (GDPR)HOW WE UPHOLD YOUR RIGHTS
1. The right to be informedWe will always try our best to be clear with you what information we have stored about you and why we store it. You will always have the right to be informed about how we collect and use  your personal data.
2. The right to accessYou have the right to access your personal data by requesting a copy of the information that we hold on you.
3. The right to rectificationYou have the right to correct inaccurate or incomplete data that we hold about you.
4. The right to erasureYou will have the right to be forgotten as this right also is referred to as. If no legal reasons will hinder us to do so you can therefore ask us to erase all data we hold on you.
5. The right to restrict processingUnder certain conditions, you have the right to request restricting the processing of your data.
6. The right to portabilityYou have the right to request transferring your personal data, or parts of it to another organisation.
7. The right to objectYou have the right to object to certain types of processing your personal data. An example could be to unsubscribe from a newsletter.
8. The right to withdraw consentYou will have the right at any time to withdraw a previously given consent to us for processing your data.
9. Right to complain to a Supervisory AuthorityIf you find that we have not responded correctly to your request for exercising the stated rights above you will have the right to lodge a complaint to a Supervisory Authority. Goodztar’s Supervisory Authority is Swedish Authority for Privacy Protection. You will find their contact information here:

If you like to exercise any of your rights please let us know by sending your query or request to info@goodztar.com